Last updated: 14 March 2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: http://www.arbw.uk/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Shipping Fees
| Shipping Method | Shipping Fee |
| Free Delivery Order values over £20 | £0.00 |
| UK Mainland Only Royal Mail | Standard Delivery | £4.99 |
| UK Mainland Only Royal Mail | Next Day | £9.85 |
| UK Mainland Only Royal Mail | Saturday before 12pm | £17.00 |
| UK Mainland Only Royal Mail | Express Next Day before 10:30am | £22.00 |
| Northern & Rep. Ireland and Channel Islands Only Royal Mail | 5 – 14 working days | £13.99 |
| DPD Collect at local Collection Point | £3.99 |
| DPD Tracked 4 – 5 days | £9.99 |
| DPD Tracked Next Day | £17.99 |
| DPD Tracked Next Day before 12pm | £22.99 |
| DPD Tracked Saturday | £26.99 |
| DPD Tracked Saturday before 10.30am | £28.99 |
| DPD Tracked Saturday before 12pm | £29.99 |
| DPD Tracked Sunday | £35.99 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
YES! We Deliver internationally to countries outside of the United Kingdom, our standard international shipping fees are in the table below.
| Shipping Method | Shipping Fee |
| Standard International Shipping Royal Mail | 10 – 14 working days | £25.99 |
| Standard International Shipping DPD International | 10 – 14 working days | £35.99 |
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: http://www.arbw.uk/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone (free): +44 (0) 800 009 6382
- Email: enquiries@arbw.uk
- Online Contact Form: http://www.arbw.uk/contact